Privacy Policy

Last updated: November 2024

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information in two primary ways:

  • Information You Provide: Account details, mining data, documents, obligations, titles, and any other content you upload or input
  • Information Collected Automatically: Usage patterns, log data, device information, IP addresses, and analytics to improve service performance

2. How We Use Your Information

We use information to:

  • Provide and maintain the platform
  • Process and manage your data, obligations, and workflows
  • Respond to your inquiries and requests
  • Send service announcements and important notices
  • Conduct analytics and improve service quality
  • Enforce our Terms of Service and other agreements

3. Your Data and Your Responsibility

You are responsible for all data you provide and store. This includes verifying accuracy, maintaining backups, and monitoring workflow execution. We are not responsible for lost, corrupted, inaccessible, or deleted data, or for any consequences arising from data issues.

4. Data Retention

We retain your data for as long as your account is active. Upon account deletion or termination, data will be deleted in accordance with our retention policies and applicable law. Some data may be retained to meet legal or regulatory requirements.

5. Data Deletion Requests

To request deletion of your account and data, contact us at contact@mmam.ma. We will process deletion requests in accordance with applicable privacy laws. Note that certain data may be retained for compliance purposes.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is completely secure. You are responsible for:

  • Maintaining confidentiality of your credentials
  • Using strong, unique passwords
  • Securing your devices and access points
  • Promptly notifying us of unauthorized access

7. Limitation of Liability

To the maximum extent permitted by law, MMAM shall not be liable for loss, theft, unauthorized access, or misuse of your data. The platform is provided "as is" without warranties of any kind regarding data security or availability.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the platform constitutes acceptance of any changes.

9. Contact

For privacy concerns, questions, or to request data deletion: